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The Global Expat Pay team.

The Global Expat Pay vision

Global Expat Pay was formed by industry-leading experts to tackle the challenges faced by Global Mobility teams. Its sole purpose is to reduce the time, cost and complexity in delivering effective Global Mobility operations, and help businesses develop a strategic Global Mobility strategy through insightful reporting and analytics.

Meet the team

Our team combines a unique blend of Global Mobility and Data Management expertise and cutting-edge technology development. Together we have the perfect skillset to deliver our managed data and payments service for our customers with extremely impressive results. Our agile team includes…

Mike Hibberd

Mike Hibberd

Founder and CEO
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Mike’s purpose in founding Global Expat Pay is to deliver an innovative and cost-effective way to simplify Global Mobility data and payments. This in turn digitises the whole Global Mobility operating model and eliminates the major causes of inefficiency and cost.

He is passionate about unlocking value for his customers and has brought together a team of people whose combined experience and skillset combines a deep knowledge of Global Mobility operations with how to apply leading edge technologies to transform the way mobility teams function. There has been lots of focus on the strategic reasons for Global Mobility programmes, but hardly any on how to enable the operations to in turn deliver these talent and strategic outcomes. Simplification of Global Mobility data and payments is a critical step to eliminate operational time, external cost and make the assignee experience frictionless. This switches on actionable insight and strategic value. Mike’s mission is to bring this to life for all customers.

Before Global Expat Pay, Mike has accumulated over 30 years’ experience in the Global Mobility area, as well as being an assignee himself under a variety of policies and locations. He has worked with many of the largest Global Mobility programmes across the automotive, pharmaceutical, consumer products, telecommunication and financial services sectors.

David McAlister

David McAlister

Chief Customer Officer
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David is responsible for overseeing customer success and ensuring they get the most value from Global Expat Pay’s solution.

His emphasis is to bring in the voice of the customer and aligning the delivery of Global Expat Pay’s solution to remove complexity and operational barriers of Global Mobility programmes. He is passionate about building meaningful relationships and believes simplification of Global Mobility data and payments is key to eliminating the large operational inefficiencies and duplication of mobility costs most organisations face. David’s key aim is to allow organisations to increase their focus on the human support and strategic alignment of the Global Mobility function.

Before Global Expat Pay, David has worked within Global Mobility for 15 years. Having lived and worked across the UK, Europe and the Middle East he combines his experience of holding multiple in-house mobility management roles, senior roles within a Big 4 service provider and that of being an assignee multiple times to provide a holistic perspective of the challenges faced within an increasingly globally mobile world. He has helped organisations across EMEIA within sectors such as pharmaceuticals, financial services, automotive, oil and gas and professional services, across multiple areas of mobility, including assignment services, international tax and social security, global immigration, compensation services and mobility technology.

Kelly Francis

Kelly Francis

Chief Technology Officer
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Kelly’s purpose is to deliver a world class digital mobility solution that delights and enables our customers to make great business decisions.

Kelly is responsible for development, operations and compliance of the Global Expat Pay digital solution; which empowers mobility functions to create actionable insight from data with a high degree of variety and variability.  Kelly’s focus is on implementing big data techniques that simplify complex data inputs, such that meaning becomes clear where it was previously hidden. By combining a curiosity for the latest technology developments and designing solutions that are secure, reliable, scalable and evolutionary she ensures customer value is delivered through an intuitive digital experience.  Kelly is supported by the development team to deliver a platform that is designed to support the problem solving and creativity of the entire team’s expertise, resulting in an experience that is truly innovative.

Kelly describes herself as having IT department in her head and Agile in her heart.  She has over 20 years of experience in hands-on, leadership and strategy roles in technology.  Her passion is technology that brings value to the people using it, delivered by inspiring the people building it.  She focuses on digital solutions that are secure and reliable which enable continual improvement through innovative thinking.  Kelly has experience leading development functions and transformation programmes in both multinational enterprises and start-up companies.

Nitin Parsooth

Nitin Parsooth

Senior Customer Success Manager
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Nitin’s core focus is to deliver the value of Global Expat Pay’s technology-led solution and integrate customer needs.

Nitin specialises in the onboarding and delivery of Global Expat Pay’s services to our customers. He is passionate about driving simplification of complex cross border business processes through the use of smart technologies. This allows our customers to focus on strategic priorities within the organisation and enable assignees to focus on driving business success.

Nitin has worked within multiple Big 4 organisations within Global Mobility for 10 years. He has extensive experience in helping global organisations across multiple areas of mobility such as tax, global compensation and data analytics. He also has in-house experience working in expat payroll for a large financial services organisation, which provides a perspective of how important assignee pay delivery is to the success of the firm. This experience provides Nitin with a clear understanding of clients’ needs to get the best out of the Global Expat Pay solution.

Steve Randall

Steve Randall

Product Manager
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As Product Manager, Steve owns the strategy behind the products continuous development by aligning customer needs and business partners product requirements.

His thirst for knowledge on the future of technology allows him to drive forward-thinking development of the Global Expat Pay product. He really gets a kick from applying his extensive technical skills and uses his natural collaborative nature to oversee the development and delivery of Global Expat Pay’s product suite, bringing the features and benefits to our customers. Steve is innovative at heart and is always looking ahead; he enjoys applying new tech and approaches to real customer problems in the Global Mobility area.

Steve has worked in IT for 15 years across many different roles, including: software development, application support, service delivery, solution architecture, project management and most recently, product management. He has shown he knows what it takes to make a successful technology team, project or product.

Brad Fenn

Brad Fenn

Customer Success Manager
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Brad’s purpose is to support our customers to understand their current business challenges, diagnose the root cause of specific pain points and apply Global Expat Pay’s capabilities to streamline their business processes.

Brad’s passion is to bring simplification to the customer’s end-to-end business processes and to continually improve their mobility operations, implementing recommendations for enhancement into the customer operational model. He is also responsible for supporting the ongoing monthly operations, continuing to ensure that creative solutions are being utilised to increase assignment process efficiencies.

Brad is an experienced Business Analyst who, prior to Global Expat Pay, has contributed to the implementation of technology services in the Global Mobility space for large mobility programmes. He has a background in mathematics, using an analytical approach to leverage the value of data and empower Global Mobility teams to attain insights that can drive a more positive assignee experience.

Lyndsey Evans

Lyndsey Evans

Customer Success Manager
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Lyndsey is a highly motivated Global Mobility professional, focused on providing excellent customer service and solutions amidst an ever-changing landscape.

She is passionate about advancing technology and innovation in the industry, along with streamlining internal company processes to effect positive change. Lyndsey is responsible for managing customer relationships and ensuring our customers get the best value out of their partnership with Global Expat Pay.

Lyndsey brings 6 years of Global Mobility experience having worked for both a traditional RMC and a GM technology start-up, in addition to working with RMCs across EMEA as an out-sourced temporary accommodation provider. She has also lived the assignee-experience personally, having spent over 3 years living and working in Canada.

Elif Coban

Elif Coban

Junior Customer Success Consultant
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Elif, known as Elle, is a junior consultant in our customer success team. Her focus is to work with customers through our service diagnostic, activation and delivery. Her aim is to create meaningful relationships whilst ensuring we continually deliver value to our customers.

She radiates energy and enthusiasm and can always be found with a smile on her face. She has a passion for learning and applying this to her role in the customer success team. Whether across our technology, delivery methods or across Global Mobility trends we count on Elle to share her latest insights.

Elle’s experience before joining Global Expat Pay has been focused on consumer psychology, academic research and customer experience. Her educational background, with both an M.Sc in International Politics and a B.Sc in Psychology, gives her a unique perspective on both international policy and the human side of global mobility.

Geoff Dowling

Geoff Dowling

Finance Director
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Geoff’s role within Global Expat Pay is to oversee the smooth running of the finance function from an internal financial reporting aspect, in addition to ensuring compliance with all external statutory reporting requirements.

This involves implementing appropriate financial control processes and regular reporting to the board and shareholders.  Within finance Geoff is responsible for the overall financial strategy, treasury, shareholder relations, tax, cashflow and budgetary management in order to pursue our growth strategy and meet client and investor expectations.

Geoff is a qualified Chartered Certified Accountant and Chartered Management Accountant with over 30 years senior level experience in finance across industry and practice.  Prior to joining Global Expat Pay he has worked internationally for major multinational companies holding various senior finance roles involving managing large finance teams.  Geoff has experience in various sectors including financial services, FMCG and retail.

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83 %

of Global Mobility teams use manual processes to manage their operations

56 %

of respondents face challenges managing vendors

67 %

of Global Mobility leads wished they had the resource to better interrogate data to achieve greater business insight

Data doesn’t have to be difficult

Global Expat Pay simplifies your data management and payment operations, reduces your overheads, and unlocks your time. With quick activation and no licence costs, our solution is designed with you in mind.

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